I’m very very surprised by TextUnited and the quality of the translation. My client had issues with their translation service which made so many mistakes, I told them to switch. I told them about TextUnited and they agreed to give it a go.
My client had a company profile of 40 pages of English text which had to be translated to Russian. The way the system works and how TextUnited their support was there for me, including the onboarding chat I had with Dino, was amazing…
Overall I highly recommend working with them. Also the translation memory is great so you don’t have to spend credits later when the system recognizes a previous translation.” – Customer Review (Source)
Ever heard this popular quote from Saint Augustine?
“The world is a book, and those who do not travel read only one page.”
We can relate this quote to businesses aiming to expand globally. It’s no longer enough to simply translate your website or content. To truly connect with new markets, you need to speak the local language, understand the culture, and meet unique customer needs.
If your aim is to expand your business globally, you most likely want to connect with your customers in their native language — this is what we call localization and it is a huge criterion.
Being able to achieve localization would open doors for your business to tap into new revenue streams, increase conversion rates, stay ahead of the competition, and build trust and credibility with your customers.
Also, achieving these goals would mean adapting your online presence to each market’s unique needs, and this is a whole lot of work to carry out singlehandedly. This is one major reason why you need a localization solution. Two popular solutions are TextUnited and Smartling. They both support localization, but TextUnited stands out for its unique set of benefits which you will find out in this article.
Let’s get started!
See also: Localization Vs. Translation: Understanding the Nuances
Easy Translation Management with TextUnited
Managing translation is one pressing area that can be complex and time-consuming, causing delays, increased costs, and a higher risk of errors. Luckily for you, TextUnited has a user-friendly interface and provides automated workflows designed to simplify the translation process, making it easier for your business to go global.
“The system is user friendly and allows us to work with our own team of global translators in multiple languages. There are excellent features including a translation memory which automatically completes words which have been previously translated and a reviewer function which allows all translations to be checked. The Desktop App has excellent project management tools built in to enable reporting, analysis and invoicing. The level of customer service is excellent.” – Customer Review (Source)
There’s also a case study that shows how TextUnited helped a company called CATS, a web-based applicant tracking system, build an automated workflow.
See also: Translation Automation in the Localization Process and How to Optimize Translation Workflow
Now, you might be curious about how TextUnited simplifies the translation process, so let’s quickly discuss that below.
Simplifying the Translation Process with TextUnited
One of the major reasons why TextUnited will suit your needs for easy translation management is that it is built with the user in mind. So, what does this mean for you?
The user-friendly interface allows you to easily upload content, select languages, and track progress in real-time. As mentioned earlier, automated workflows help simplify your translation process by reducing the need for manual intervention and minimizing the risk of errors.
Let’s see some of the other things you can do with TextUnited:
- Easily upload and manage large volumes of content
- Automate workflows to reduce manual intervention
- Track progress in real-time, ensuring timely delivery
- Collaborate with translators and reviewers on a single platform
Now, how does all this compare with Smartling’s approach? Let’s take a look at it below.
Comparison to Smartling’s Approach
While Smartling also offers a range of features to support translation management, its approach is more complex and resource-intensive. Smartling’s platform requires a higher level of technical expertise, making it more challenging for businesses to get started. Additionally, Smartling’s pricing model is based on a per-word rate, which can lead to higher costs for businesses with large volumes of content.
In contrast, TextUnited’s self-service model and automated workflows make it a more cost-effective and efficient solution. With TextUnited, you can reduce costs significantly compared to traditional translation agencies, save time and resources, and scale your translation efforts quickly and easily without the need for extensive technical expertise.
Support That Understands You
Have you ever experienced a situation where you were using a localization tool, encountered issues, needed prompt assistance, reached out to customer support, and faced a delay in their response, causing your business to suffer a loss? That’s a typical scenario that could happen. However, with TextUnited, you wouldn’t have to go through all that.
That’s because TextUnited prioritizes customer support and provides personalized assistance to help your business overcome challenges and achieve your globalization goals.
“First of all the personal contact with the staff of TextUnited is really great. By telephone, teamviewer session or mail everything works. Especially important if it come to the small but more difficult things. Thanks for that! Together with [SENSITIVE CONTENT HIDDEN], we developed a few functions for the standard interce, which saved us from setting up our own inhouse translation tool. We produce the content, TextUnited does the translation. Works fine for us for the last 5 years. Thanks for that too!” – Customer Review (Source)
Let’s take a closer look at TextUnited’s support team.
TextUnited’s Support Team: Personalized Assistance
TextUnited’s support team comprises experienced professionals who understand the complexities of localization. They are dedicated to providing personalized assistance to ensure that your business gets the help you need when you need it. With TextUnited, your business can:
- Receive personalized support from a dedicated team familiar with your project requirements.
- Access a comprehensive knowledge base, featuring tutorials, guides, and FAQs.
- Benefit from regular platform updates that include customer feedback and suggestions.
- Get prompt responses to your questions.
Now, let’s see how TextUnited’s support differs from Smartling’s.
Smartling’s Support: How it differs from TextUnited
You’ve probably heard that Smartling’s customer support is a key part of their offering. But when you work with TextUnited, you’ll experience a more personalized approach to support. The TextUnited support team takes the time to understand your unique needs and challenges, providing tailored assistance that addresses your specific pain points.
In contrast, Smartling’s support is more tiered, with different levels of support depending on the plan you choose. This can lead to limitations in support if you’re on a lower-tier plan. You might find yourself waiting for help or struggling to get the assistance you need.
While both platforms offer customer support, TextUnited’s personalized approach makes it a more attractive choice for businesses like yours that value timely and effective assistance. With TextUnited, you can expect a more human touch, faster response times, and solutions that are tailored to your specific needs.
The Cost of Localization:
When it comes to localization, you’re not just investing in a platform – you’re investing in the success of your global business. That’s why it’s essential to understand the costs associated with using TextUnited vs. Smartling.
With TextUnited, you’ll experience a significant reduction in the complexity and effort required to manage your localization projects. TextUnited’s user-friendly interface and automated workflows streamline the process, saving you time and resources. You’ll be able to:
- Easily manage projects and workflows in one place
- Automate repetitive tasks and reduce manual effort
- Collaborate seamlessly with your team and stakeholders
This means you’ll spend less on:
- Project management overhead
- Manual labor and administrative tasks
- Correcting errors and rework
In contrast, Smartling’s platform can be more complex and require more manual effort to manage. This can lead to higher costs and a greater burden on your team.
By choosing TextUnited, you’ll not only reduce your costs but also free up more time and resources to focus on what matters most – growing your global business.
Major difference: Unique Approach to Localization Management
You’re likely familiar with Smartling’s comprehensive solution that manages the entire localization process. But TextUnited takes a different approach. With TextUnited, you can use the platform as an internal translation system and engage managed services on-demand.
This approach is in stark contrast to the traditional model used by many language service providers, including large super-agencies like Lionbridge and TransPerfect. They often lock you into proprietary systems and provide services via these systems, limiting your flexibility and control.
By using TextUnited, you can manage your daily translation needs efficiently and cost-effectively without being tied to a specific provider’s ecosystem. You can scale up or down as needed and engage TextUnited’s managed services only when required. This approach provides you with greater flexibility, control, and cost savings, making it an attractive option for organizations like yours that value autonomy and agility in their localization management.
Why TextUnited Is the Better Choice
You need a localization solution that’s easy to use, scalable, and cost-effective. That’s where TextUnited comes in. Our user-friendly platform and automated workflows make it easy for you to manage your localization projects, while our scalable pricing and personalized support ensure you get the best value for your investment.
You’ll experience a more streamlined, cost-effective, and scalable approach to localization with TextUnited. You’ll be able to focus on what matters most – growing your global business and reaching new customers. Sign up for a free trial with TextUnited today and discover a better way to localize your content!
