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Category: Customer Experience

How Translation and Localization Services Can Transform Your Business

When you hear the words “Translation” and “Localization,” what comes to mind? For a long time now, “Translation” and “Localization” have been buzzing around, sparking curiosity. You know what they say—“Curiosity killed the cat.” But don’t worry, you’ll find out…

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Multilingual Customer Support

5 Unmissable Benefits of Multilingual Customer Support

In today’s global market, providing exceptional customer support is more important than ever. With businesses reaching across borders, the ability to communicate effectively with customers from diverse linguistic backgrounds has become a necessity. Multilingual Customer Support is no longer a…

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Kpis and Roi on Localization

KPIs and ROI on localization

ROI on localization is one of the more challenging metrics to define. Still, as the world becomes more globalized and businesses must reach their customers in their native languages at scale, the return on investment (ROI) from localization sooner or later…

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